I read a really good article in Network Computing by Richard J Brown. It was titled: "Drivers Wanted" and you can read it for yourself online. Although Brown focuses on 'data center personnel,' most people would know those same folks as the IT department.
The article points to some specific failures, identifies the causes, and provides guidelines to 'fix' the problem. Many of us have been saying the same thing for years, but have been largely ignored by those in a position to implement the fix. Perhaps if we say it often enough it will become a slogan or fad and quickly adopted?
I particularly liked this part:
The underlying cause of most data-center disasters isn't hardware malfunction or software snafu, it's good old human error caused by mismanagement, lack of management, understaffing or lack of qualified staff. And that all stems from myopic corporate staff reductions and other cost-cutting measures, including offshore outsourcing and "intelligence in a box" solutions that down play the importance of skilled personnel to design, manage and operate your data center.
Posted by BlueWolf on June 9, 2005 07:17 AM