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BlueWolf's Howl

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December 13, 2005

My Imaginary Friend

Okay...so now people are going to start saying that I'm talking to imaginary friends... because I just got off the phone with someone from Cisco's Training department. Yeah, the people who don't exist and can't talk to you on the phone. He was calling at 1:30 on a Tues afternoon regarding a voicemail I left during the blizzard (while I was driving) at 2:30 last Friday. Boy, the speed is just making my hair blow...somebody get me a hairnet!

We discussed my situation and he not only heard the voicemail, but also matched it up with the web-based trouble-ticket that I submitted. Way to go Josh. [extra bonus point for accuracy] He was going to forward it to the Grand Magus of Certification for evaluation and determination of my worth for a certification expiration extension. Gasp! There are at least TWO WHOs on that dust speck...maybe more....

While I had a live person on the line...I found out that you must certify on or before the expiration date. So (in hindsight) if I had been able to take and pass the BCRAN on 10 Dec, I would have been automagically recertified. Well, at least I know a little more about that now. I asked Josh what my chances were of being approved for an extension and he said he would put in a good word for me. [5 point bonus - 25 if it helps] So there's a good chance I'll get an extension (at least until my reschedule date).

I also confirmed that passing the BCRAN would count even if I was denied the extension. If I pass with my CCNA expired, all I have to do is recertify and then I'm where I would be if I had passed the exam on the 9th. He said I should get something from his supervisor (the Grand Magus) in a few days. Hmmm... maybe I'll even know before I take the test? I think perhaps the part where I spent $99 for a hotel room to try to save the $125 for the recert test might have tipped the scales in my favor. Or perhaps it was the part where I drove 6 hours in blinding snow to make a one hour trip that made Josh decide to put in a good word for me. Either way, I have my fingers crossed.

Posted by BlueWolf on December 13, 2005 01:38 PM